Technical Support & Enquiry

VeriVide is proud of its ability to deliver rapid, reliable and high-quality support to our customers for any colour challenge or issue they have anywhere in the world.

Your first line of technical support is with our international network of regional sales and service agents. All of our distributors are able to provide technology and application know-how, plus spares, repair and maintenance service (including annual certification), to ensure the optimum performance of your VeriVide equipment. Each distributor has priority access to our UK specialist support teams.

For more complex projects or special requirements, we can provide resources directly from VeriVide. These may range from research carried out on your behalf, to site visits from our own experts. If you would like to speak to a member of the VeriVide technical support team, please complete the form accordingly with details of your problem or support requirement.

Alternatively, please contact one of the following: 

  • For all technical support enquiries, contact either your local agent or VeriVide direct on +44 (0)116 284 7790 support@verivide.com
  • To find out more about service and maintenance, please call+44 (0)116 284 7790 or email service@verivide.com 
  • Questions about Pantone, RAL, NCS, Colour Training or Colour Vision Testing please email colourstandards@verivide.com
  • DigiEye Or Lighting products: For further technical support information, email enquiries@verivide.com 

 

Support Request

About the Product

In order to complete this section of the form, please locate the silver label on your product. The label will look similar to the one below. For a CAC or CCC, please look at the back, top left of your cabinet. All other products tend to have the label located on the outside. If you have any queries around this, please contact us at enquiries@verivide.com. Thank you.

Model
Serial Number
Issue
Date of Manufacture

About You

Company
Position
Nature of Business
Name
Phone Number
Email Address
Address One
Address Two
City / Region
Postcode
Country
Support Request
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