Search our NCS FAQ’S and see if we have answered your questions about NCS Colours. We cover queries about translating other colour references into NCS, finding LRV values and choosing between the colour measurement devices. We also answer the popular question about where to buy paint in NCS colours.
Contact the Colour Standards team at ncs@verivide.com if you need further help.
Select a category
Search our NCS FAQ’S and see if we have answered your questions about NCS Colours. We cover queries about translating other colour references into NCS, finding LRV values and choosing between the colour measurement devices. We also answer the popular question about where to buy paint in NCS colours.
Contact the Colour Standards team at ncs@verivide.com if you need further help.
To scan the QR-code supplied with your NCS Colourpin device, first make sure to allow the Colourpin application access to the phone camera. Then point the camera towards the QR-code and it will load automatically.
Lost your QR-code? Contact ncs@verivide.com
To connect the NCS+ App with your Colourpin device you will need to pair the device with your phone and establish a connection.
Activate Bluetooth on your phone.
Open the App and Log In.
Either
Tip: If you want to connect another device to the same phone you first have to un-pair the other device . To do this, go to the option “Connect device” or “Manage device” in the menu and click unpair.
The blue LED flashing light shows the device is ready to connect over Bluetooth to your smart device. It is a slow pulsing light. At this point, you will need to click the ”Connect Device” button in the app to complete the connection.
To save a colour in the Colourpin app:
The Colourpin battery will last over 5000 scans without needing a charge, however, it does depend on the amount of usage (number of times powered on).
To fully charge, plug the Colourpin device into any micro USB cable for about 45 minutes.
The Colourpin battery level can be checked through the App.
If you go to the ”Settings” menu in the ”Manage Device” section within the Colourpin app it will show the battery level as a percentage amount. You can also press on the battery symbol found in the left corner of the app.
To fully charge your Colourpin, plug the Colourpin device into any micro USB cable for about 45 minutes. It may be charged via a laptop or pc but for best results, plug the device into a wall outlet.
To scan colours with the NCS Colourpin device, first make sure it is switched on and calibrated. Then open the Colour Reader app on your smart device.
To scan a colour, whether it be paint, fabric or any other material, simply place the NCS Colourpin device flat against a clean surface or colour sample and trigger the scan from your smart device.
A reading of the closest NCS notation will appear on your smart device screen.
How do I calibrate Colourpin device?
Calibration will be prompted at every device/app connection. If the app does not automatically prompt calibration, manually initiate this action by going to “Manage Device” in the Menu bar.
When a Colourpin device is connected to the app, you can also access the calibration by clicking on the battery icon on the top left corner.
Once completed, remove the end cap, screw it onto the back of your device, and proceed to scan.
Keep the calibration cap attached to the device when not in use to protect the lens. It is important to keep the calibration cap as clean as possible to ensure accuracy when scanning colours.
Calibrate your device frequently – ideally prior to each usage to ensure the highest degree of accuracy with your colour match results.
The calibration cap of your Colourpin II device must be treated with extra care. If the calibration cap gets dirty or compromised, it will affect the accuracy of the scan results.
Replacement calibration caps are available for the Colourpin II, to order please contact ncs@verivide.com
Colourpin Pro and Color Scan devices have a built in calibration tile, if these are damaged the device will need to be replaced.
Colourpin devices cannot be used with the NCS App on PC, there is no method of pairing on pc.
The Colourpin can only be used together with a smartphone or a tablet in iOS or android systems.
Search
Account
Basket
